Privacy Policy – TWG Consulting

​

Effective Date: 24th March 2026
Last Updated: 24th March 2026

TWG Consulting (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

​

1. Who We Are

​

TWG Consulting is a business consultancy providing services focused on applying elite sport coaching principles to drive high performance in organisations.

Data Controller:
TWG Consulting
36 Mount Street, Bishops Lydeard, Taunton, UK
Email: info@twgconsultants.com

​

2. Information We Collect

​

We may collect and process the following types of personal data:

​

a) Information You Provide

​

• Name

• Email address

• Phone number

• Company name

• Any information submitted via contact forms or email

​

b) Automatically Collected Information

​

• IP address

• Browser type and version

• Pages visited and time spent on the site

• Device information

​

c) Cookies and Tracking Technologies

​

We may use cookies to enhance your experience. See Section 7 for more details.

​

3. How We Use Your Information

​

We use your personal data to:

​

• Respond to enquiries and provide requested information

• Deliver our consultancy services

• Improve our website and user experience

• Communicate with you about services or updates (where lawful)

• Comply with legal obligations

​

4. Lawful Basis for Processing

​

Under UK GDPR, we rely on the following lawful bases:

​

• Consent – when you opt in to communications

• Contract – where processing is necessary to deliver services

• Legitimate Interests – to operate and improve our business

• Legal Obligation – where required by law

​

5. How We Share Your Information

​

We do not sell your personal data. We may share your information with:

​

• Service providers (e.g. website hosting, email platforms)

• Professional advisers (e.g. legal, accounting)

• Regulatory authorities where required

​

All third parties are required to respect the security of your personal data.

​

6. Data Retention

​

We retain personal data only for as long as necessary to:

​

• Fulfil the purposes we collected it for

• Satisfy legal, accounting, or reporting requirements

​

7. Cookies

​

Our website may use cookies to:

​

• Ensure the website functions properly

• Analyse usage and performance

• Improve user experience

• ​

You can control or disable cookies through your browser settings.

​

8. Your Rights

​

Under UK data protection law, you have the right to:

​

• Access your personal data

• Request correction of inaccurate data

• Request erasure of your data

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

​

To exercise your rights, please contact us at: info@twgconsultants.com

​

9. Data Security

​

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

​

10. International Transfers

​

We do not transfer your personal data outside the UK unless adequate safeguards are in place.

​

11. Third-Party Links

​

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

​

12. Changes to This Policy

​

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

​

13. Contact Us

​

If you have any questions about this Privacy Policy or how we handle your data, please contact:

TWG Consulting
Email: info@twgconsultants.com
Address: 36 Mount Street Bishops Lydeard, Taunton, UK

​

14. Complaints

​

You have the right to lodge a complaint with the UK’s supervisory authority:

Information Commissioner’s Office (ICO)
Website: https://ico.org.uk